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> Credit Issues Management
Credit Risk Managers grapple daily with varying degrees of credit issues on customer accounts,
ranging from collection, chapter 11, bankruptcy, disputed payments, etc,.
Keeping track of these issues from start to resolution by e-mails and paper documents is often a
very painstaking process. More importantly, information trail resulting from resolving credit
issues becomes very hard and sometimes impossible to access for decision making in the future.
CreditMatrix provides a specialized electronic forum for discussing and tracking credit management issues.
This solution:
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Guarantees that every credit risk management issue is tracked from start to resolution.
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Communicates status on credit issues resolution progress by e-mail to affected credit risk managers.
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Provides statistics on open and closed issues by customer accounts and company.
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Organizes credit risk management issues (including the discussion trail) into customer files.
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Provides instant access to open and closed issues.
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